Important Information

Size Guide

Please note on each page measurements are shown for each design, please ensure you read this before you order as each design may vary. 

 

DUAL SIZE UK XS 6-8 UK S 8-10 UK M 10-12 UK L 12-14
CM INCHES CM INCHES CM INCHES CM INCHES
BUST 76-82 30-32 81-86 34-35.5 92-96.5 36-38 96¾-98½ 38-39
WAIST 63-66 25-26¾ 68-71 27-28.5 74-76 29-30 76-82 30-32
HIPS 87½-92 34-36¾ 94-97 37-38 97-98½ 38-39 99-104½ 39-41
UK XL 14-16 UK XXL 16-18 UK XXL1 18-20
CM INCHES CM INCHES CM INCHES
99½ -102 39-40 102-107 40-42 107-112 42-44
83-90½ 32¾-34 86-91½ 34-36 91½-94 36-37½
107½-109 42-43 109-114 ½ 43-45 115-120 45-47

 

SKIRTS INCHES CM DRESSES INCHES CM
ABOVE THE KNEE 19 48 ABOVE THE KNEE 36 88
KNEE 23 54 KNEE 42/43 107
JUST OVER THE  KNEE/CALF 29 74 JUST OVER THE  KNEE 44 112

Although you may “bookmark” a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to the terms. Love ur Look reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the Site following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.Terms & Conditions

Welcome to the Love ur Look Website (the “Site”). We provide this Site as a service to its customers. Please review the following basic rules that govern your use of our Site (the “Agreement”). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site. Usage Restrictions; Intellectual Property All of the content you see and hear on the Love ur Look website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Love ur Look, one of its affiliates or by third parties who have licensed their materials to Love ur Look. The entire content of the Love ur Look site is copyrighted as a collective work under applicable copyright laws, and coordination, arrangement and enhancement of the content. The content of the WWW.LOVEURLOOK.CO.UK website, and the site as a whole, are intended solely for the personal, non-commercial use by the users of our site. You may not download, print or store selected portions of the content, provided you. Do not copy or post the content on any network computer or broadcast the content in any media, and do not modify or alter the content in any way, or delete or change any copyright or trademark notice. Love ur Look reserves complete title and full intellectual property rights in any content reproduce, print, redistribute or store from this website. Love ur Look is a registered Limited Company. You may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from Love ur Look.

Pricing Policy At www.loveurlook.co.uk our commitment is to offer convenience, service, and product availability online at compelling prices every day, with certain limited time offerings of merchandise at promotional prices. While merchandise offered online at www.loveurlook.co.uk will usually be priced the same as merchandise offered at our stockist’s stores, in some cases, stockist’s stores may have different prices or promotional events at different times. We cannot be held responsible for our stockist’s pricing policies. Colours & Vintage We have done our best to display as accurately as possible the colors of the products shown on the loveurlook.co.uk website. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate. Love Ur Look  can not guarantee vintage clothing will be available. Please remember these are 1 off pieces. Should you purchase something  which is sold you will be sent a cheque to refund your payment. Where possible we have written if the item has been sold. Please also be aware some trims my vary from what is shown on the website due to all our designs being made from up cycled fabrics and trims. We are happy to exchange any items should they be in stock and preferred to that shown on our website page.

Correction Of Errors And Inaccuracies The information of the loveurlook.co.uk website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologise for any inconvenience this may cause you. If you are not fully satisfied with your loveurlook.co.uk purchase you may return it . Notice LoveurLook.co.uk may deliver notice to you by means of electronic mail, a general notice on the Site, or by written communication delivered by first class mail to your address. Enforcement Of Terms And Conditions By accessing and using the LoveurLook.co.uk website, you agree that your access to and use of the LoveurLook.co.uk website is subject to these Terms and Conditions, as well as all applicable laws, as governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English. Use of Site Harassment in any manner or form of the site, including via e-mail or public forums/websites  by obscene or abusive language is strictly forbidden. You may not upload to, distribute, or otherwise publish through this site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organisation. Indemnification You agree to indemnify, defend, and hold harmless LOVE UR LOOK its directors, employees and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable solicitor’s fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account. Third Party Links In an attempt to provide increased value to our visitors, LOVE UR LOOK. may choose various third party websites to link to from its own site. However, LOVE UR LOOK has no control over these linked sites, all of which have separate privacy and data collection practices, independent of LOVE UR LOOK. LOVE UR LOOK has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such websites. These linked sites are only for your convenience and therefore you access them at your own risk. LOVE UR LOOK seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its site, but for sites it links to as well (including if a specific link does not work). Disclaimer This site and the materials and products in this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, LOVE UR  LOOK disclaims warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Love ur Look does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Love ur Look does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. The above limitations may not apply to you. Any disclaimers do not apply to consumer purchases. Limitation Of Liability Love ur Look shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Love ur Look has been advised of the possibility of damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you

RETURNS POLICY Returns for exchange Love ur Look can exchange items for a different size or colour or alternative style of the same value.  If you require an  exchange you will need to ; 1. Email  info@loveurlook.co.uk with your request giving a description , size and where your purchase took place. Please also give your full  name & address.

2.State what you need. New size , New item etc.

3. Return your item to the below address

4.Then your requested exchange will be sent to you. If your item has a fault we will either exchange or fix  your purchased item  for you. Please send your item to: LOVE UR LOOK 1 Tudor Road, St Albans AL3 6AY. United Kingdom . Please include your name and order number. 

Please ensure your item is returned in a water tight bag.

Refunds If your item is not suitable we will be happy to refund you within 5 – 14 days of your item being signed upon delivery. All items should be unworn and damage free for a refund. Garments should be returned unworn with belts or additional extras as shown on our website . Failure to return the garment with any additional parts will result in this being deducted from your total refund amount. UK orders will only be refunded for the cost of the garment only. International orders will be refunded the UK price of postage which was originally paid for your order.

Proof or postage will need to be sent to us for evidence of postage.  The customer takes full responsibility to return the item purchased. We recommend a signed for Royal Mail service. No refund can be given until the item has arrived with Love ur Look Ltd.  Loss to any items if posted with regular post will result to NO refund.

Please note if you ordered more than one garment your postage maybe refunded accordingly by weight. We ensure all effort is made your size is correct before. Please help and check your size against the sizes on each page as designs and fits may vary.

OUR PRIVACY LOVE UR LOOK is totally committed to protecting the privacy of our site visitors and customers. We shop online ourselves and fully appreciate and respect the importance of privacy on the Internet. We collect information including your name, e-mail and postal address that you provide to us when you register.

DELIVERY Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. DELIVERY CHARGES UK  STANDARD DELIVERY – 2012 New fees  Deliveries will be made within 3 -5 working days after you place your order [excluding Weekends] e.g. If you order on Wednesday your goods will be delivered by the following Monday. The cost of UK  Special delivery/ Next day  is £8.90 and your order will be sent out via the most suitable carrier, depending on size and weight. Your order will be dispatched via royal mail and a tracking number given for reference. Signed for Delivery  is from £4.50 for 1 item.  All parcels will be sent via Signed of Royal Mail , 1st class. Should you wish to have your order tracked please help and state before your shipment or after so an invoice can be sent to you accordingly. 

For more than 1 item ordered additional invoices maybe sent depending on the weight.

INTERNATIONAL SHIPPING  We are happy to deliver to Europe and other parts of the world. To Europe your order will be tracked and sent via Royal Mail from a standard cost for 1 item at £13.00. If you are ordering more than 1 item please contact us before ordering . Email info@loveurlook.co.uk . Customers outside Europe should contact info@loveurlook.co.uk before purchasing to confirm a final cost for shipping. USA , Canada , Australia and Asia can expect to pay an additional £10.00 GBP total of £18.00 GBP for signed and tracked shipping. This will depend on the weight of your order. 

UK NEXT DAY DELIVERY The following are details of our UK Next Day Delivery service: If you order by 4 pm, Monday to Friday, you will receive your goods the next day. If you order on Saturday before 10am you will receive your goods on the Monday. If you order after 2pm on Sunday, you will receive your goods on Tuesday. Any orders placed on a Bank Holiday will be delivered 2 working days later, so please allow up to 5 days for your shipment due to delays in the postage system. We do not deliver on a Bank Holiday so please be aware of any impending ones when you order! A tracking link will be sent to you once your order reaches the carrier we are using for your delivery, for you to be able to follow it all the way to your front door. The cost of Next Day Delivery is from £8.90 Pick up – Meet up We are happy to meet you with your delivery should you live in London zone 1-6 . This will cost £10.00 REGISTER In order to register with Love ur Look  you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Love ur Look retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

ENJOY SHOPPING WITH LOVE UR LOOK  xx